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Privacy Policy

Effective Date: September 29, 2023

Cardtopia Privacy Policy

This Privacy Policy describes the data protection practices of Cartamundi Services NV and its affiliates, including The United States Playing Card Company (collectively, “Cartamundi,” “we,” “us,” or “our) with respect to the Cardtopia Website (the “Website”). This Privacy Policy applies to information that we collect and use when you access the Website, buy tickets to the Cardtopia Event (the “Event”) and interact with us via the “Contact us” page.

This processing of your information is performed by The United States Playing Card Company as data controller at 300 Gap Way, Erlanger, KY 41018, U.S.A.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION.

THE INFORMATION WE COLLECT

We obtain information about you through the means discussed below.

1. INFORMATION YOU PROVIDE TO US

We collect information that you provide directly to us. For example, we collect information from you through:
• Requests or questions you submit to us via the “Contact us” page on the Website;

2. INFORMATION WE COLLECT THROUGH AUTOMATED MEANS

When you access the Website, we and our service providers collect certain information through automated means using a variety of technologies, including cookies and similar tools, to assist in collecting this information. You can learn more about our use of cookies and similar tools in the Section “COOKIES AND SIMILAR TECHNOLOGIES” below. The information we collect, with your consent where legally required (please note consent requirements vary by jurisdiction), includes:

• Device information and related identifiers: including your IP address, browser type, browser language, operating system, device identifiers, the state or country from which you accessed the Website, and software and hardware attributes. From your IP address, we may be able to infer your general location (e.g., city/state or postal code).
• Usage Information: including referring and exit pages and URLs, platform type, the number of clicks, files you download, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Website, error logs, language preferences, and other similar information.
• Location Information: When you use the Website, we and our service providers collect general location information from your computer or mobile device. “General” location information means information about the city and state in which your device is located based on its IP address.

3. INFORMATION COLLECTED BY EVENTBRITE

We use Eventbrite to sell tickets to the Event. Eventbrite is a proprietary US-based platform, which facilitates registration for the Event, collects payments, and transfers personal data such as your name, email contact details and fee payment to us. You can find out more about how Eventbrite collects and stores your information by reading the Eventbrite Privacy Policy.

HOW WE USE YOUR INFORMATION

How we use information submitted via the “Contact us” form

With your consent, we use your information to respond to your comments and questions you submit through the “Contact us” form on the Website.

How we us information from cookies

With your consent we use non-strictly necessary cookies as detailed in the section on cookies and similar technologies below, where local law requires such consent (please note these requirements vary by jurisdiction and not all jurisdictions require consent for such uses).

How we use Eventbrite data

With your consent we use your name, contact details (email) and payment amount for administrative purposes, e.g. to contact you in the event of any changes to the event (for example, if the event had to be cancelled for any reason) and for accounting purposes.

For our legitimate business interests to, we may send you a follow-up email after the event (e.g. a feedback form) that asks whether you would like to join a Cardtopia mailing list or to sign up for a Cardtopia newsletter.

COOKIES AND SIMILAR TECHNOLOGIES

In operating the Website, we may use a technology called “cookies.” A cookie is a piece of information that the computer that hosts the Website stores to your browser when you access the Website. We use various types of cookies and similar technologies, including pixels, gifs, web beacons, and other tracking technologies, and first and third-party cookies. Cookies can be persistent by remaining on your computer until you delete them or be based on your browsing session where they delete once you close your browser.

The Website uses the following types of first-party and third-party Cookies:

• Essential cookies

Essential cookies are necessary for purely technical reasons in order to use the Website. Given the technical necessity, only an information obligation applies, and these cookies are placed as soon as you access the Website (contrary to the optional cookies, for which your consent is required). You may nevertheless disable essential cookies by changing your browser settings, but this may affect the functionality of the Website.

• Optional cookies

– Targeting Cookies
These cookies are placed by our advertising partners. If you accept their placement, they may be used by our advertising partners to build a profile of your interests and show you relevant ads on other sites. They are based on uniquely identifying your browser and internet device. By not allowing these cookies, you experience less targeted advertising.

– Social Media Cookies
These cookies are set by a range of social media services that we have added to the Website to enable users to share our content with their friends and networks. Once accepted, they are capable of tracking your browser across other sites and building up a profile of your interests. This would then possibly impact the content and messages you would see on other sites you visit. By not allowing these cookies, you may not be able to use or see these sharing tools.

– Performance Cookies
Once accepted, these cookies allow us to count visits and traffic sources so we can measure and improve the performance of the Website. They help us to know how individuals use and navigate the Website. By not allowing these cookies, you will prevent us from knowing when and how you have used the Website.

You may have the ability to accept or decline certain cookies on the Website depending on your jurisdiction. In addition, most browsers have settings that enable you to decline cookies if you prefer. Detailed instructions are provided by your browser. If you do not accept all cookies or withdraw your consent to certain cookies where you have been asked to and have provided consent, you may not be able to use the full functionalities of the Website. For more information on cookies and how they can be managed and deleted, please visit http://www.allaboutcookies.org/ or your browser cookie settings.

ONLINE ANALYTICS

We may use web analytics services (such as those of Google Analytics) on the Website to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here. If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners contained in our emails. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

HOW WE DISCLOSE YOUR INFORMATION

We will disclose your information in the following ways:

Service Providers. We provide access to or disclose your information with selected third parties who perform services on our behalf. They provide a variety of services to us, including data hosting and storage, customer service, and web analytic services .
• Affiliates and Subsidiaries. We disclose your information with current or future affiliates and subsidiaries in the Cartamundi family of companies for the purposes described in this Privacy Policy.
Protection of Cartamundi and Others. We may disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order) or regulatory obligations; (b) enforce any contracts with you, if relevant; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; (e) investigate, prevent or take action related to suspicious or actual illegal activities, or to cooperate with public agencies; and/or (f) protect the rights, property or personal safety of Cartamundi, its agents and affiliates, its users and/or the public. In these cases, your information may be shared with third parties, such as government entities, third parties as directed by law or process or necessary for such purposes, entities responsible for investigation, and information technology or information security companies.
Third Parties that Provide Advertising Services. As described above, third parties such as Google may collect or receive certain information about you and/or your use of the Website to provide ads (including personalized ads) or to measure and analyze ad performance.
Business Transfers. We may buy, merge, or partner with other companies. In such transactions (including in contemplation of such transactions), user information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third party, customer information (including your email address) would likely be one of the transferred business assets.
With your consent. We may share your information to recipients based on your direction or consent.

We may share or disclose Aggregate/Anonymized Information with any third party.

YOUR RIGHTS AND YOUR CHOICES

You may have certain rights under applicable law (depending on your jurisdiction) with respect to your information as further described in this section.

1. YOUR LEGAL RIGHTS

Pursuant to EEA, UK, Brazil and California, Colorado and other state privacy laws, you may be permitted to make certain requests depending on the country or state you live in. You may be able to request that we:
• provide access to and/or a copy of certain information we hold about you
• update information which is out of date or incorrect
• delete certain information which we are holding about you
• restrict the way that we process and disclose certain of your information
• object to the processing of your information when such processing is based on the pursuit of our legitimate interests
• revoke your consent for the processing of your information

Please note that your rights may vary depending upon your jurisdiction.

If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please email us at uspc.privacy@usplayingcard.com at any time.

We will consider all requests and provide our response within the time period provided by applicable law. Certain information may be exempt from such requests in some circumstances which may include if we need to keep processing your information for our legitimate interests (where permitted by law) or to comply with a legal obligation. We may request that you provide us with information necessary to confirm your identity and residency before responding to your request. The handling of your request is free of charge. We may however charge a reasonable fee or refuse to act on the request if such request is manifestly unfounded or excessive.

Authorized agents for California residents may submit requests: uspc.privacy@usplayingcard.com. We may require proof of the written authorization you have given.

Virginia residents may appeal the denial of a request here: uspc.privacy@usplayingcard.com. We will respond within the legally required time period, including a written explanation of the results of your appeal.

ADDITIONAL INFORMATION FOR INTERNATIONAL USERS

Because Cartamundi operates in the United States, please note that your information may be processed and stored in the United States and other jurisdictions around the world where we or our service providers are located, and that such jurisdictions may have different privacy laws than those in your jurisdiction. Whenever your information is transferred, stored, or processed by us, we take appropriate measures to protect your information in accordance with this Privacy Policy and applicable laws. These measures may include implementing standard contractual clauses to govern the transfer of your information, or other supplemental measures and safeguards recognized by applicable laws. You may obtain further information about such supplemental measures upon request (see the “Contact Information” section below).

If you have any concerns or complaints about our data processing activities, we urge you to first try to resolve such issues directly with us by contacting us as set forth in “Contact Information” section below at any time. However, if applicable, you may make a complaint to the data protection supervisory authority in the country where you are based.

ADDITIONAL INFORMATION FOR CALIFORNIA USERS

If you are a California resident, California law requires us to provide you with additional information regarding how we collect, use, and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).

We collect the following categories of personal information: identifiers (such as your name and email address); commercial information (a record of your orders); financial data (payment information processed by a third party payment processor and your history of purchases); internet or other network information (how you interact with the Website); location information (because your IP address may indicate your general location); inference data about you (for example, what content you may be interested in); and other information that identifies or can be reasonably associated with you. For more information about what we collect and the sources of such collection, please see the “The Information We Collect” section above.

We collect personal information for the purposes described in “How We Use Your Information” above.

We may disclose:
• any of the above categories of information we collect with: our affiliates; business partners to provide you with services that you request; service providers; other parties, including government entities, when required by law or to protect our users and services; social media services pursuant to that service and your settings; and with your consent or in connection with a corporate transaction;
• commercial information and financial data, including your payment information, with payment processors; and
• device information and identifiers and internet or other network or device activity with entities that provide content, advertising, and functionality.

Please see “How We Disclose Your Information” above for more information.

If you are a California resident, the CCPA allows you or your authorized agent to make certain requests about your personal information, please see Your Legal Rights above. We will take reasonable steps to verify your identity and requests, including by verifying your account information, residency or the email address you provide. The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights under the CCPA.

California law broadly defines “sale” or “share” in a way that may include allowing third parties to receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or other activity to enable the delivery and measurement of interest-based advertising. As such, we may share the following categories of information for such purposes which may be considered a sale (as defined by California law):

• device information and identifiers, such as IP address, and unique advertising identifiers and cookies; connection and usage information, such as browsing history or app usage, geolocation information, such as city; and inference data.

If you or your authorized agent would like to opt out of the use of your information for such purposes (to the extent this is considered a sale), you may do so as outlined on the following page: Your Privacy Choices.

Once a year, California residents can also request certain information regarding disclosure of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year.

We retain your information as long as it is necessary to fulfill the purposes for which we collect it, unless a longer retention is required or permitted by law. We consider the nature and sensitivity of the information, the purposes for which we process the information, applicable legal requirements, and our legitimate interests in determining how long to retain information. Different processing purposes may dictate different retention periods for the same types of information. For example, if you opt out of email marketing, we maintain your email on our suppression list for an extended time to comply with your request.
With respect to current “Do Not Track” signals, we do not take any action when receiving a Do Not Track signal, as there is presently no universal standard for doing so. If the law is amended to require action in response to such signals, we will adhere to the then-current law and will amend this Privacy Policy at that time.

ADDITIONAL INFORMATION FOR BRAZILIAN RESIDENTS

We will provide means for you to access, correct, exclude or modify the data that were provided by you to us, to request the correction, exclusion or modification of the respective personal data.

If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the “Contact Information” section below at any time. You will have the right to the following information:
• Confirmation of the existence of data processing: You may request confirmation regarding the existence of processing of your personal data.
• Right to access your data: You may request a copy of the processed data, which will be made available in a readable and electronic format.
• Data alteration or correction: You may request updates, alterations or corrections of your data in certain cases, especially if such data is incorrect or outdated.
• Exclusion, blockage and/or anonymization of data: You may request the exclusion of your data from our platforms and our repositories without the need to provide any justification, as well as request the exclusion, blockage and/or anonymization of said personal data. Please note that this measure may result in you not being able to use the Website or full functionalities of the Website.
• Information on data sharing: You may request information about public and/or private entities with which we have shared your personal data.
• Information on consent: You may request information on the possibility of not providing consent in specific situations and on the consequences of the non-provision of said consent.
• Revocation of consent: In cases where you have given consent to us for the processing of your personal data, you may, at any time, revoke such consent.

Channels to require your rights: To require the rights listed above, you must direct your requests through the “Contact Information” section or directly to the Data Protection Officer listed below. In the referred request, you shall include: (a) your qualification (full name and e-mail); (b) specification of the measure object of your request in relation to your personal data, and (c) if applicable, specify the data that is the object of the request. Unless otherwise established by the applicable law, within 15 days, the Data Protection Officer or we will respond to your request: (a) communicating the fulfillment of the request; (b) presenting justification, when it is not possible to comply with the request, or (c) estimating a new deadline for fulfilling the request and the justification for such extension.

You shall immediately inform us, through the Data Protection Officer listed in the following paragraph, when our cooperation is necessary to alter, update, supplement, correct or exclude personal data that has been made available by you to us (e.g. personal data of third parties). You shall provide all the relevant information so that we may take the necessary provisions within a reasonable time.

Our Data Protection Officer can assist and guide you related to this Privacy Policy or the processing of personal data carried out by us, as well as act as a communication channel between you, us and the local data protection authority.

Name: Kelly Sampaio
E-mail: dpo-brazil@copag.com.br

Nothing in this Privacy Policy is intended to exclude or limit any condition, warranty, right or liability that cannot be legally excluded or limited. Some jurisdictions do not allow the exclusion of certain warranties or conditions or the limitation or exclusion of civil liability. Consequently, only limitations that are permitted by law in your jurisdiction shall apply to you.

ADDITIONAL INFORMATION FOR UK AND EEA RESIDENTS

If you are located in the UK or EEA, you may have certain rights with respect to the personal information we have about you. To the extent permitted by the UK Data Protection Act and EU General Data Protection Regulation (“GDPR”), the following rights may apply to you:

• Right to be informed: Data subjects have the right to be informed about the collection and use of their personal data.
• Right to access: Data subjects have the right to view and request copies of their personal data.
• Right to rectification: Data subjects have the right to request inaccurate or outdated personal information be updated or corrected.
• Right to be forgotten/Right to erasure: Data subjects have the right to request their personal data be deleted. Note that this is not an absolute right and may be subject to exemptions based on certain laws.
• Right to data portability: Data subjects have the right to ask for their data to be transferred to another controller or provided to them. The data must be provided in a machine-readable electronic format.
• Right to restrict processing: Data subjects have the right to request the restriction or suppression of the processing of their personal data.
• Right to withdraw consent: Data subjects have the right to withdraw previously given consent to process their personal data.
• Right to object: Data subjects have the right to object to the processing of their personal data (with some restrictions).
• Right to object to automated processing: Data subjects have the right to object to decisions being made with their data solely based on automated decision making or profiling.
Notification obligation regarding rectification or erasure of personal data or restriction of processing: The controller shall communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with the UK Data Protection Act and GDPR to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. The controller shall inform the data subject about those recipients if the data subject requests it.

HOW WE PROTECT YOUR INFORMATION

We take a variety of appropriate technical and organizational security measures to protect the information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

DATA RETENTION

We will retain your information, in compliance with applicable law, for no longer than necessary for the purposes for which it was provided or for our legitimate business purposes, unless an applicable legal requirement requires us to delete such information sooner or retain such data for longer periods.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to amend this Privacy Policy at any time. We will make the revised Privacy Policy accessible on the Website, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Effective Date”. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Website, you are confirming that you have read and understood the latest version of this Privacy Policy.

CONTACT INFORMATION

Please feel free to contact us if you have any questions about this Privacy Policy or our data protection practices or if you wish to exercise your legal rights.

You can reach us via email, at uspc.privacy@usplayingcard.com or by mail at:

The United States Playing Card Company
Attn: Privacy Policy
300 Gap Way
Erlanger, KY 41018